Our Services
Support Services
Our mission could not be completed without the assistance of various sections within the department.
These are the individuals working assignments within the department who are seldom known about by the public. They ensure "all the details" are completed in regards to investigations and services.
Records Bureau
The records bureau is responsible for maintaining, processing and retaining numerous police department documents and files.
Record Specialists are assigned to the records bureau. They provide specialized clerical support to the public and department personnel, in person and by phone. With the many complex record requests received, the records specialists must be well versed in the Public Records Act, as well as department policies and procedures.
The records specialists are also responsible for preparing documents for court filings and entering numerous data into various specialized computer databases. The data entry made into these systems consists of data from crime reports, arrest reports, restraining orders, traffic collision reports, citations and field interviews cards.
In addition to all of the above, the records specialists perform professionally, using their expertise and experience to assist in tracking felons and maintaining criminal statistics.
Computer Services
With the many complex database systems and various amounts and types of software used by a law enforcement agency, the Azusa Police Department is fortunate to have highly skilled IT personnel working to ensure all systems are functional and current.
Community Service Officers
Our Community Service Officers assist officers on complex investigations and traffic collisions. They respond to non-hazardous calls for service such as petty theft investigations, recovered stolen vehicles and minor traffic collisions. Additionally, these officers provide traffic control and scene management at all times of incidents, thus allowing police officers and detectives to handle the more complex parts of investigations.
CSO's are also responsible for enforcing parking regulations and they work closely with the City of Azusa Code Enforcement to improve the community.
Property And Evidence
The amount of collected property and evidence requires the department to have an Evidence Technician on staff. The technician is responsible for the safe storage of property and evidence, as well as the processing of certain types of evidence. Items such as narcotics, sexual assault kits, and fingerprints are prepared by the technician for processing at various crime labs.
The technician is also responsible for ensuring lost and found property or property retained by the department is eventually returned to the rightful owners.
The technician also responds to major crime scenes and traffic collisions to process the scene for evidence. This includes taking photographs and identification, removal and storage of evidence as well.
Emergency Services Coordinator
The Emergency Services Coordinator manages the Azusa Office of Emergency Management. Should an emergency arise, the Emergency Operations Center will be activated to respond accordingly to the magnitude of the emergency. For more information, please visit Emergency Services | Azusa, CA - Official Website
Social Media Team
Azusa Police Department has embraced the most popular social media platforms as a way to connect and interact with our community. We realize our community is diverse, as well. From commuters on the Metro Gold Line to residents, visitors, and students of Azusa Pacific University, our city is comprised of all walks of life and all technical skill levels.
More Than Just Social Media
- Design, develop and management of the department's website
- Answering questions and addressing concerns through the various platforms
- Receiving and assigning information received through our anonymous tip feature
- Writing content for the department's blog
- Video recording, editing and producing of various videos displayed on our pages
- Photographing, editing and producing images for use on various platforms and articles
- Creating crime alerts, wanted persons and missing person information for distribution online
- Reviewing analytical data for our platforms and website to find out where our audience is, what they want to see, and what they don't care about
- Publishing content (copy, images, and video) on Facebook, Twitter, Instagram, LinkedIn, and the website
- Publishing emergency alert messages for the community
What Gets Published?
The Social Media Team does it's best to publish timely information to the public, such as:
- Community safety alerts during area searches for suspects
- Announcements of lost or missing children, disabled or elderly subjects
- Traffic congestion and detours
- Community events
- Crime prevention and safety tips
Animal Concerns
We care about the furry residents and visitors of our city as well!
The Azusa Police Department uses the Los Angeles County Department of Animal Care and Control (626-962-3577) for all animal services. This is a 7 day a week service which is located in Baldwin Park, 10 miles closer than our previous service. They provide low-cost vaccinations and microchip placement on pets. The Baldwin Park location also has a new state of the art spay/neuter clinic for the convenience of the cities they serve. The LACDAC provides the following services as well:
- Capturing loose animals that present threats to public safety and other lost pets that need assistance in finding their way home.
- Providing compassionate medical care to lost animals that are injured or ill.
- Providing safe refuge and animal care for more than 90,000 animals each year.
- Reuniting lost pets with their families Adopting animals into new, loving homes by participating in creative and innovative off-site adoption events.
- Inspecting various animal-related businesses.
- Investigating and resolving complaints of animal abuse or neglect through education, intervention, and law enforcement.
- Educating schoolchildren about pet care and safety around animals.
- Licensing dogs and cats to ensure rabies vaccination compliance and a healthy pet population.
- Conducting low-cost vaccination clinics, making pet disease prevention available to all residents.
- Responding to natural disasters such as earthquakes and fires, providing evacuation services for domestic animals and livestock.
Contact Animal Care and Control
LA County Department of Animal Care & Control
4275 N. Elton St.
Baldwin Park, CA 91706
(626) 962-3577
Frequently Asked Questions
Find answers to popular questions below. If you don't see your question, ask it in our forum.
How Do I Get A Pet License?
Animal licenses may also be purchased by completing the license application form and mailing it, along with the license fee payment, proof of rabies vaccination and proof of sterilization, to the address on the application. You may purchase a designer tag by completing this additional form and submitting it with the license application. Designer tags contain your personal contact information on the reverse side of the official license and cost an additional $15. Designer tag sale proceeds are used to enhance animal care at our shelters .
How Much Is A Pet License?
Dog License Options
- One year license for spayed / neutered dogs is $20 ($7.50 for seniors)
- One year license for unaltered dogs is $60
- Microchip* is $25.00
- Licensing your dog is mandatory
Cat License Options
- One year 1 license for spayed / neutered cats is $5 ($7.50 for seniors)
- One year license for unaltered cats is $10.00
- Microchip* is $25.00
- Cat licensing is voluntary
*The microchip is a miniature transponder about the size of a grain of rice inserted under the skin of the pet between the shoulder blades
**Licenses are valid for one year and expire on the anniversary date of issuance. Delinquency charges apply after 10 days.
What Can I Do About A Barking Dog?
Quit barking, I'm trying to sleep!
Unfortunately, some animals continually bark, and cause a nuisance for others in the community. If you have an animal in your neighborhood which is creating a disturbance, you can call the non-emergency line of the Azusa Police Department at (626) 812-3200, and speak to a dispatcher. If you elect to have an officer respond to the animal's residence, the officer can do the following:
- Attempt to gain compliance through a courtesy warning
- Issue a citation for violation of section 46-410(6) of the Azusa Municipal Code.
- Notify the LACDAC for possible impound of the animal
What is 46-410(6) AMC?
This municipal section specifically states:
"No person shall keep, maintain or permit upon any lot or parcel of land under his control any dog, animal or fowl which by any sound, bark or cry disturbs the peace or comfort of the neighboring inhabitants or interferes with any person for the reasonable and comfortable enjoyment of life and property."
Where Is The Local Animal Shelter Located?
The local shelter of the Los Angeles County Department Of Animal Care & Control is located at:
4275 N. Elton
Baldwin Park, CA 91706
(626) 962-3577
Hours:
Monday – Thursday: 12:00 PM – 7:00 PM
Friday, Saturday, and Sunday: 10:00 AM – 5:00 PM
Closed Holidays
I Have A Question About Bears, Coyotes And Other Wildlife. Where Do I Go?
If you have a question about the wildlife from the neighboring San Gabriel Mountains, visit our wildlife information page
The Communications Center
Regardless of the time of day or night, or whether it's a weekend or holiday, Azusa Police Department dispatchers are on duty and are ready for your call for help.
The Azusa Police Department Communications Center is comprised of 10 public safety dispatchers who are led by the Communications Center Supervisor. On average, the dispatchers handle 120 calls for service on a daily basis, with an average call load of 55,000 calls received annually.
The dispatchers work various shifts to ensure there is 24-hour coverage, 365 days a week. Dispatchers are required to attend a California POST Dispatch school in order to be hired, and frequent refresher training.
What Happens When You Dial 911
When you dial 911 in Azusa, it's the Azusa Police Department Communication's Center who receives the call. From there, the handling dispatcher will enter the appropriate information, and start getting help responding your way.
- It is very important to give the dispatcher your address first, especially when calling from a cell phone as they do not provide your location. If the dispatcher does not know where you are, getting the police to your location may be delayed.
- It is also important to try and remain calm, speak clearly, and answer the questions that the dispatcher is asking you. Most times while the dispatcher is questioning you, the officers are already being sent to your location, but we still need to get as much information as we can from you.
If the call involves a fire or medical emergency, the dispatcher will transfer the call to the Los Angeles County Fire Department.
When To Call 911
- You witness or are the victim of a crime
- You or someone else is in danger
- You see smoke or a fire
- You witness or are involved in an accident
- Someone needs medical attention
- Whenever you need the immediate dispatch of police, fire or medical service
When You Call 911, You've Got A lot Of People Working For You
It's not just who you hear on the other end of the phone or who you see driving the police car who cares about you in an emergency. Here's an example of a medical call and who's involved:
1 - The Azusa PD 911 Telephone operator - Takes your call
1 - The Azusa PD 911 Radio operator - Dispatches the police unit to your location
1 - The police officer assigned to the call
1 - The fire department telephone operator - Takes the call on behalf of the fire department
1 - The fire department radio operator - Dispatches the fire department paramedics
1 - The ambulance dispatcher - Dispatches the ambulance
6 - Firefighters / paramedics
2 - Ambulance EMTs
2 - A Nurse and doctor at the hospital communicating with the paramedics at the scene
That's 16 people involved with your call working hard for you. So please, call 911 only when you have a legitimate emergency. Do not call 911 for directions, movie times, or to complain about your fast food order.
Frequently Asked Questions
Find answers to popular questions below. If you don't see your question, ask it in our forum.
What Is The Non-Emergency Phone Number
If I Call 911 From A Cellular Phone, Will I Get Azusa PD?
Will You Know My Location If I Call From A Cellular Phone?
If you do not provide us with an address or landmark, we will only know that you are calling from within 100' of a cell tower, whose address will appear on our screens.
What Happens If I Accidentally Dial 911?
Patrol Operations
From patrolling the roadways for traffic violations to checking on your neighborhood for criminal activity, Azusa Police Department patrol officers are vigilant in their work to suppress crime.
It is said that the backbone of law enforcement are the officers assigned to the patrol division.
The Azusa Police Department provides the highest quality law enforcement officers to answer calls for service. We believe our community and it's visitors deserve to have professional, competent and highly trained law enforcement officers protecting the community.
Forged From The Past
Over the years, the Azusa Police Department has made a commitment to constantly review our training and procedures of how we respond to situations. With this diligence to constant improvement and a training program envied by many agencies, our patrol officers are some of the highest trained and respected law enforcement professionals in the profession.
Individual Experiences
We believe in rotating our patrol officers into special assignments, and officers in special assignments back to patrol. This allows us the ability to utilize the expertise of these officers where they can be the most effective - the field.
Patrol Shifts and Beats
Officers work three 12.5 hour shifts, either during the evening/early morning hours or during daytime hours. Shift staffing consists of patrol officers, field supervisors, and a watch commander. Augmenting the shifts are additional personnel, such as traffic officers and community service officers and/or police aides.
All personnel are assigned a work area, which may be either one of the patrol beats, or the entire city itself. A patrol beat is the same as our Service Area Command system, which can be found here. Patrol beats allow for even distribution of personnel.
In addition to these officers working patrol, the officers assigned to special assignments are always available to assist with priority calls for service or incidents in which additional officers will be needed.
What's It Take To Become A Police Officer
Patrol is where all police officers in the Azusa Police Department begin their career. By responding to the various calls for service, as well as reacting to the many incidents which involve law enforcement on a minute-by-minute basis, a police officer assigned to patrol duty becomes extremely knowledgeable and trained in how to deal with a multitude of situations. It is only with this knowledge can police officers move on to other assignments.
Once a person passes the highering selection process, the police academy, the Field Training Program and the probationary employment period, they are then retained as a police officer by the City Of Azusa. Click here to learn more about the hiring and training process.
"Professional Service To A Proud Community"
Azusa Police Department | 725 N. Alameda Avenue | Azusa, CA 91702
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